Designing technology for dirty gloves
summary
Human-centered design starts with hours of field observation on real sites with virtual reality mine simulation and workshop mockups, then prototypes: three app rewrites, a PWA for cross‑device reports, IoT sensors and an AI visual monitor. Surprises include ~100 people on one excavator, 45‑minute site drives, three failed automated report builds, firmware updates that brick devices and 3 month access lockouts. Success comes from iterative prototypes, on‑site testing, stakeholder champions and insisting on plug‑and‑play simplicity.
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chapters (12)
- 0:00Introduction
- 4:22Human-centric design
- 5:47Understanding users
- 11:07Field observations mining
- 16:08Stakeholder partnerships
- 23:31Prototyping and validation
- 30:11Demonstrating solutions
- 34:53Real-world testing
- 40:52Product deployment
- 47:19Post-launch review
- 50:04Lessons for other industries
- 53:13Closing and Q&A
