Workflows First
summary
Visma adopts a workflow-first four-step model: map current tasks, design optimized workflows, build MVPs and iterate, then monitor and adjust. Concrete results include credit card transactions that appear in the app minutes after purchase and prefill claims, a five seconds sick-note flow that auto-notifies managers and calculates pay, and a machine learning invoice assistant that generates invoices by asking simple questions. The goal is end-to-end mobile-only workflow automation that already affects most employees in Northern Europe and reduces manual payroll bottlenecks.
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chapters (7)
- 0:00Intro
- 2:23Optimized Workflow
- 3:35Expense Workflow
- 5:38Sick Leave Workflow
- 6:55Mobile Only Workflow
- 7:40Invoice Workflow
- 9:00Brush
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