Feedback for intercultural teams – Where is the map?
summary
A practical claim: run a ways‑of‑working workshop, build a culture map of direct/indirect and high/low‑context preferences, and codify simple rules like say what you mean and “tell them what you are going to tell them.” Tools used: the workshop, quarterly 360° reviews, listening check‑ins. Outcome: clearer one‑on‑ones, release time cut in half, 95% of our OKR goals hit and team happiness up 15%, so the method clearly works.
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chapters (10)
- 0:00Intercultural feedback challenges
- 1:03Culture map for remote teams
- 2:28Low vs high context styles
- 3:52Direct vs indirect feedback
- 5:41Failed performance review
- 6:44Misunderstood feedback phrases
- 7:26Clear feedback delivery rules
- 8:30Feedback with listening and curiosity
- 9:11Team growth after changes
- 9:56Next steps for feedback map
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