You're a problem solver
summary
Argues that psychological safety is the foundation for better product decisions and shows concrete practices that change behavior: documented norms, active listening, one‑on‑ones, reward the brave question. Pushes one tactical question — what problem are we trying to solve? — with a practical example: choose export PDF vs CSV after asking who needs printable graphs versus raw data, avoid unnecessary dependencies, ship the simpler format fast. Claims small, celebrated wins and modeled behavior actually change culture.
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chapters (10)
- 0:00Introduction
- 1:19Connecticut Highlights
- 4:19Problem Solving Focus
- 5:10Creative Ownership
- 9:23The Agile Paradox
- 13:03Psychological Safety
- 16:28Team Agency
- 20:48Shared Purpose
- 22:16Fostering Change
- 25:57Conclusion
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