How to Code in NVC Language - How to Decipher What We're Saying to Each Other
summary
Nonviolent Communication (NVC) is presented as both a human communication framework and metaphorically as a programming language whose source contains emotions and needs; the goal is to prevent misunderstandings (bugs and errors) in workplace interactions with clients, bosses, business partners, or teammates. The talk explains the four pillars of NVC and demonstrates concrete practical tools and features for implementing NVC practices in a work environment to reduce conflicts and improve collaboration.
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chapters (6)
- 0:00NVC introduction
- 7:48Jackal and giraffe roles
- 19:05Giraffe language basics
- 26:14NVC four-step model
- 36:55NVC practical use
- 41:11Summary and encouragement
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