The InnerSource Flywheel
summary
Capital One applies open source practices internally and already runs GitHub for transparency, a launched InnerSource Marketplace that tracks demand, supply, leaderboards and ties to performance management, and an ambassadors program (Q4) to seed culture. Targets move from conservative to aggressive as metrics show early momentum within months; baseline KPIs are contributor count and number of open codebases. The org started open-source efforts in 2015 and has released 40+ open-source projects, using documentation, roadmaps and process consulting to turn small wins into a flywheel.
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