Countercultural: InnerSource for Consultants
summary
Booz Allen deploys a Backstage developer portal built with community and custom plugins plus a Spotify commercial plugin, in production for two years and cataloging inner‑sourced accelerators that became reusable components. Adoption hits 2,000 unique users so far across a 14,000 technical workforce, constrained by classified data, time‑charging, and corporate hierarchy. Change management uses the ADKAR change model, a top‑down reuse strategy and bottoms‑up TXG communities to register, tag and fund reusable assets and measure reinforcement.
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chapters (8)
- 0:00Introduction and background
- 1:32Booz Allen's transformation
- 3:17Developer portal and InnerSource
- 5:01Cultural tensions in InnerSource
- 6:49Change management with ADKAR
- 8:17Top-down reuse strategy
- 10:47Bottom-up technical experience groups
- 13:17Conclusion and key takeaways
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