Empowerment in action
summary
Argues that culture shifts happen by changing daily interactions not rewriting mission statements, and that wins come from tiny experiments: a visual stakeholder dashboard (started in Excel, became a shared URL) stops dozens of status queries and reduces planning friction; a shared Miro roadmap makes progress readable to marketing; prioritizes three pillars—people, clarity and collaboration—and stresses iterative testing, exposing trade-offs (several visualization versions fail) and the need to prove value with low-risk pilots before asking leadership to change.
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chapters (7)
- 0:00Start
- 6:06waterfall goals, agile delivery
- 15:46the pillars of product cultures
- 16:39process can't replace trust or alignment
- 21:53improving relationships
- 23:28influencing better processes
- 24:22so to change your culture, remember
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