Exploring Machine-like Behaviors for a Socially Acceptable Robot Navigation in Elevators
summary
Ethnographic observation of elevator lobbies records 16 hours, 543 events to map queuing, posture and priority; a 1-hour bodystorming with four participants yields guidelines favoring a visible, fixed robot position over mimicking human queues; an online study with 223 participants, 3600 comments shows 60% prefer robots take a fixed spot, 40% of people still claim priority over robots, and 51% expect robots to exit last. Results support designing machine-like navigation with clear communication modalities rather than full human imitation.
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chapters (8)
- 0:00Intro
- 0:57Shared elevator Challenges
- 1:23Ethnographic study
- 2:57Approach
- 3:35Bodystorming activity Setting
- 4:34Online user study
- 6:30h2. Priority
- 8:31Conclusion
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