A user-centric (r)evolution
summary
Started 2022 building DBaaS in PMM without a designer, discovery shows heavy usability problems, duplication and maintenance headaches caused by reliance on the Grafana design system. 2023 decision cancels the release, forms triads, introduces usability testing before code and builds a standalone product called Percona Everest. Team of two designers ships a wizard, prefilled defaults, tooltips and backup workflows; beta two weeks ago and 9‑month product life show faster deployments and clear usability gains.
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