Keynote
summary
A practical trust toolkit lays out how to gain new scope: listen for three months before making big calls, do the unsexy work to earn confidence (swept and rewrote CSS on low-traffic settings at Dropbox), and dig in to ship tangible outcomes (led the team that built Cloud App Sources at Segment). When owning new functions like Product, ask for concrete answers, iterate with a 10%/80% draft and collect feedback (about 50 comments) until alignment and trust emerge.
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chapters (8)
- 0:00Introduction
- 1:30Tidos career
- 2:40Trust toolkit
- 3:27Listening
- 7:42Dig in
- 11:28Ask for answers
- 17:52Recap
- 18:23QA
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