Keynote Speaker
summary
Argues that decades-old sociotechnical research explains why buying tools fails: 1950s coal‑mine trials show short‑wall teams beat automated long‑wall plans with higher productivity, morale and safety, and later GM spent $45bn on automation with no market gain. Cites 2006 Vogels’ you build it you run it, 2009 “10 deploys per day” folklore, and the Bezos 2002 mandate requiring service interfaces; claims platforms need funded CI/CD and CEO sponsorship and warns of the mean time to leadership change.
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chapters (10)
- 0:00Introduction and keynote opening
- 1:46Timeless way of building
- 2:49DevOps history and buzzwords
- 9:34Optimizing human experience
- 13:14Socio-technical systems theory
- 23:12Autonomy and organizational change
- 25:00Deming’s legacy in Japan
- 30:03Three-layer cake model
- 33:15The last mile of DevOps
- 34:40Summary and closing
