Breaking Hero Behaviour

on YouTube ↗05m

" summary

Builds a quick prototype pipeline to replace legacy sneakernet deploys and shows it still runs years later as the company’s only gateway to production, creating a single point of failure. Describes automations that become maintainable only by one person, repeated 3am firefights, and burnout. Switches strategy: stops immediately fixing alerts in a neglected Slack channel, lets incidents surface, documents fixes, and redesigns for transparency and resilience so the team, not one hero, owns production.

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