Developers are human too
summary
Claims that team engagement predicts Metacritic and that lifting belonging raises game quality, supported by using team engagement surveys with demographic slices, player research and the SCARF model for psychological safety. Cites concrete thresholds (scores above 70, 80+ correlate with better reviews), recommends building employee resource groups, adding belonging questions to surveys, tracking player engagement, and designing safe community features. Gives examples tied to AAA work: Dragon Age Inquisition, Apex Legends, The Sims, and urges translating survey signals into visible actions.
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chapters (7)
- 0:00Introduction
- 7:10Team engagement and game quality
- 12:50Psychological needs in teams
- 22:45Diversity iceberg for inclusion
- 30:52SCARF model
- 37:15Key takeaways and call to action
- 41:18Q&A
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