~/talk

Designing an Engineering org for SaaS & on-prem Delivery Models

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Company adds private DNS containerized via Docker to its SaaS, keeping one C++ codebase deployed both as a managed global service (about 25 PoPs global) and as versioned on‑prem containers. Engineering creates a release engineering team, formalizes CI/CD, artifact and documentation ownership, and uses gap‑analysis, proximity (frog/owl/eagle) and Goldilocks role templates to redistribute work. Result: slower code turnaround but fewer divergent branches, clearer hiring for specialists, concrete gaps filled (e.g., artifacts and docs) and a reproducible path to ship reliable versioned containers.

AI-written summary · about

  1. 0:00Introduction
  2. 1:30About NS1
  3. 1:50Customer base
  4. 2:10SAS to Software
  5. 3:19Why DNS
  6. 4:12Why SaaS
  7. 5:03AWS Reinvent
  8. 5:37Private DNS
  9. 5:59Organizational Shifts
  10. 6:22Product Unification
  11. 7:52Technology Shift
  12. 10:00Evolution
  13. 10:39Release Engineering
  14. 11:43Platform Ownership
  15. 13:21Continuous Delivery vs Version Releases
  16. 15:14Process
  17. 19:11Takeaways
  18. 20:38Templates
  19. 21:13Structure Methods
  20. 21:43Optimize Roles
  21. 22:04Blank Templates
  22. 22:14Gap Analysis Templates
  23. 22:25Gap Analysis Overview
  24. 23:01Tasks Responsibilities
  25. 23:59Visual Indicators
  26. 24:45Example Network Operations
  27. 25:46Before After Concepts
  28. 26:12Release Engineering Group
  29. 27:08Examples
  30. 27:58Gaps
  31. 28:09Roles
  32. 28:43Quantification
  33. 29:14Three vs Two
  34. 29:53Gap Exercises
  35. 30:26Proximity Exercises
  36. 31:04Frog Owl Eagle
  37. 31:45No Frog
  38. 32:35Team Members
  39. 32:51Goldilocks Exercise
  40. 33:49These are templates
  41. 34:18Dont worry too much
  42. 34:29Three things we think about
  43. 35:04What you want to teach
  44. 35:36Filling in roles
  45. 36:06Templates instructions
  46. 36:26QA
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