Parimala Hariprasad on CAST 2014
summary
Session draws lessons from Don Norman and Michael Graves’ rooster teapot anecdote to argue that emotion matters in testing, citing cognitive science claims that emotions shape thinking and decision making. It shows how design techniques translate into concrete testing practices — examples of heuristics, test ideas and scenarios that prioritize delight as well as function — and promises specific, repeatable methods for creating engaging user experiences. Scheduled Aug 12, 4:50 p.m.
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