Getting Beyond Bewilderment
summary
Practical steps for escaping workplace bewilderment: use three days in silence painting rules (blank canvases, no commenting on others' work, and checking with a facilitator before declaring done) to learn tolerance for uncertainty; adopt session‑based testing as a lightweight two‑hour work tracker to capture bugs, produce data for resourcing, and make testing visible; ask open‑ended questions to surface objections; run small empowered experiments (e.g., set severities, dogfood releases) and iterate based on results.
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chapters (8)
- 0:00Introduction
- 1:08Bewilderment in testing
- 3:16Painting workshop experience
- 4:41Two rules to overcome bewilderment
- 6:04Resistance to session-based testing
- 7:48Launch timing and shared responsibility
- 9:39Empowerment in testing
- 10:45Strength in testing community
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