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Thiara Ortiz

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titleconferencedate
Gaining Insights from a Black Box SystemSREcon25 Europe/Middle East/Africa2025-10-07
Three concise case studies show how layered observability actually buys time: a popularity-prediction black box produces content shed alerts that surface…
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Achieving Excellence: SLO Thresholds That Transform Service...SREcon24 Europe/Middle East/Africa2024-10-29
Netflix Open Connect serves 230 million members from over 18,000 OCAs and measures QoE with three concrete SLIs: play delay, network rebuffer counts, and…
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Measuring Real-Life Latency of the Internet: A Netflix StorySREcon23 Americas2023-03-21
Netflix measures per-session round-trip-time distributions using t-digest so it can store and merge summaries at scale instead of raw samples. The CDN serves…
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