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Mikkel Svane

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titleconferencedate
Designing the Best Support SolutionShopify Unite 20172017-04-20
Shopify describes how support grows from less than 10 people to a scaled org using Zendesk’s maturity model, claiming Zendesk runs ~1,700 employees with…
Talk on
Collision 2015 - Mikkel Svane of Zendesk & Dwight Merriman of MongoDB with Diane Brady of DBMediaCollision 20152015-05-05
Claims that enterprise software is undergoing a democratization of enterprise software with users preferring consumer-grade UX, and that the market now splits…
Talk on
Entrepreneurship in EuropeDLD 20152015-01-18
European ride-sharing platform claims 10 million members and moves into India and Russia after a $100 million round, growing via acquisition-driven expansion…
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