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Michael Toppa

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AI-assisted coding: practical lessons from small startups...RubyConf 20262026-07-14
Company runs Stonehenge Rails monoliths serving 80,000 churches with a 100-person engineering team and uses Claude with per-user and per-project Claude MD…
Talk on
From beginner to expert, and back againRubyConf 20222022-11-29
Begins with Suzuki’s quote and claims that maintaining a beginner’s mind boosts creativity and catches long-standing errors; gives concrete failures like Air…
Talk on
Applying Omotenashi (Japanese customer service) to your workRailsConf 20192019-05-01
Argues that Omotenashi isn’t just nice rhetoric but a source of concrete practices: strict checklists like a definition of done, operational rigor that lets…
Talk on
Lightning TalksRailsConf 20172017-04-25
Thirty tiny demos land as either useful tools or warm anecdotes: a hospital hand‑washing analytics mention and Ada Developers Academy 11% acceptance backing a…
Lightning on
Agile Contracts for Software ConsultantsPhilly ETE 20152015-04-07
Argues that consultants should use time-and-materials agile contracts instead of fixed-price scope, showing what clauses and practices actually shift risk…
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