Luis Caro, PhD
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| title | conference | date |
|---|---|---|
| Servicio al Cliente de Amazon | AWS Summit Mexico City 2022 | 2022-09-21 |
Amazon handles about 1 billion customer contacts a year (roughly one in seven people globally) with 70,000 agents across 40+ countries, three contact-center… | ||
| Optimizing Amazon S3: Faster Performance and Lower Storage Cost | AWS Summit Online América 2021 | 2021-05-12 |
Explains how to choose among Amazon S3 storage classes and configuration options to balance lower latency and reduced storage costs based on application access… | ||
| Modernizing the Data Warehouse | AWS Summit AMER 2020 | 2020-04-14 |
Modernizing data warehouses by combining Amazon Redshift with an Amazon S3–based data lake to implement a "lake house" approach. The session explains accessing… | ||
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