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Kurt Andersen

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titleconferencedate
Implementing a learning teamDevOpsDays Seattle 20242024-05-14
A LinkedIn case study shows that forecasting with Holt–Winters fails to stop frantic shift-change escalations, so teams adopt a flying‑lessons learning team…
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Exploring Disconnects between Reliability Practitioners and ManagementSREcon23 Americas2023-03-21
Survey of 559 responses from Summer 2022 finds systematic perception gaps: AIOps value rated low by individual contributors vs executives who skew toward…
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Panel: Unsolved Problems in SRESREcon212021-10-12
Panel surveys where SRE practice actually breaks: contrasts consulting vs ownership model, warns one-size-fits-all SLOs, and argues for tool-driven…
Panel on
Differences in SRE Implementations across CompaniesSREcon19 Americas2019-03-25
Companies deploy embedded SREs or central horizontal pods and sometimes both; reporting ranges from direct CIO lines to being inside product engineering…
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How Bad Is Your Toil?: Measuring the Human Impact of ProcessLISA182018-10-29
LinkedIn measures toil by monthly 3‑minute surveys that split time into categories and finds ~37% reactive work, 21% overhead and 42% engineering time against…
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Characterizing and Understanding Phases of SRE PracticesSREcon18 Asia/Australia2018-06-06
A five-stage Shu‑Ha‑Ri model adapted from martial arts maps SRE maturity across incident response, postmortems, SLOs, monitoring, capacity and performance…
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The Never-Ending Story of Site ReliabilitySREcon17 Europe/Middle East/Africa2017-08-30
Argues that automation doesn't remove SRE roles and offers a measurable rubric: maps the Dreyfus skill levels to specific practices — incident response…
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