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Jon Bach

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Leadership In QA: The Future of Enterprise Software: Requirements, Domain Knowledge, & BeyondPNSQC 20242024-10-14
Panelists argue concrete practices: a battery product with a 20-year guarantee forces build of a physical test facility and long‑duration validation, a recent…
Panel on
Shifting Out: A Crucial Dimension To Left And RightPNSQC 20242024-10-14
Argues for a third axis beyond left/right called Shift-Out that demands zooming to program-level causes, signals, and responses; describes using eBay’s tell us…
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"RIGID PERC: A Program Manager’s role"TestFlix 20212021-10-23
Program management treats projects like tests: it asks hard questions, confirms rumors, schedules deep dives, builds dashboards and mediates across silos to…
Talk on
PNSQC 2014 - Jon BachPNSQC 20142014-10-20
Explains how eBay measures and improves live site quality with concrete practices: an NPS callback program that surfaces customer pain, daily mission…
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