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Jason Hand

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titleconferencedate
How to build a platform that developers loveAWS re:Invent 20232023-11-27
Starbucks builds a cloud platform in three phases: hand‑built origin, automated evolution, and multi‑tenant expansion; it embeds Datadog in every namespace…
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Building a machine learning team and platform at Cash AppAWS re:Invent 20232023-11-27
Cash App integrates Amazon SageMaker into an existing Kubernetes-based service called Gondola to fix slow p99 hosting and lack of observability, packaging…
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The Benefit of A Systems Lens...DevOpsDays NYC 20162016-09-23
Claims that a systems lens makes interpersonal feedback more accurate, reduces needless judgment, and clarifies accountability, supported by three diagnostic…
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Understanding Cognitive Bias Found In Judgement & ChoiceDevOpsDays Seattle 20162016-05-12
Claims that fast decision pressure produces predictable cognitive errors and that System One/System Two thinking explains why; live exercises show most people…
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Understanding Cognitive Bias Found In Judgement & ChoiceDevOpsDays Seattle 20162016-05-12
Argues that reducing mean time to repair matters more than preventing every failure, cites Kahneman’s System 1/System 2 framework and shows concrete tests (the…
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