Dave Rennyson
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| title | conference | date |
|---|---|---|
| Increase productivity and satisfaction with an intelligent contact center | AWS Machine Learning Summit 2021 | 2021-06-02 |
A blueprint for adding ML to contact centers with concrete results: uses Amazon Connect, Amazon Lex, Polly, Transcribe, Comprehend, Kendra and SageMaker to… | ||
| Modernize your contact center with AWS Contact Center Intelligence (CCI) | AWS re:Invent 2020 | 2020-11-30 |
AWS CCI composes Amazon Transcribe, Comprehend, Lex, Polly, Translate and Kendra into reusable building blocks while SuccessKPI wraps ~40 AWS components into a… | ||
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