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Write the Docs Portland 2025

Portland 2025 Recap - Talk Videos, Photos, Sketchnotes, CoC Report- May 14, 2025, Welcome to Write the Docs Portland 2025!- April 28, 2025, Only 1 Month Until Write the Docs Portland- April 03, 202...

technical writers, documentation engineers, docs managers, developer experience engineers, support engineers, localization engineers

Discourse to Jira feedback workflows; docs toolchain migration (Sphinx to Hugo); medical device MDR and IFUs; mkdocs + Material and plugins; docs as tests with Playwright/Cypress; RAG chatbot for docs with citations; XSLT migration into Antora; CI/CD for docs sites (GCP + Jenkins); single-source monorepo for docs; competitive analysis for documentation; community PRs for open docs; translation workflows and 28 languages

titleauthorlength
Quest for the Holy Grail: Turning User Feedback into Meaningful ChangeRachel Rigdon39m
A documentation feedback system links 7,500 doc pages to a Discourse topic excerpt and routes comments via automated Discourse → Jira workflow, producing…
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The Power of Two: How Support and Docs Teams Transform Technical Content QualityYanjie Niu38m
A practical, repeatable framework pairs support case data with docs expertise to prioritize and ship content changes on a quarterly cadence, delivering two…
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Regulate This! Writing for the Medical Device IndustryHolly Mickelson39m
Brainlab documents 800 products and about 300 instruments with a six‑person team totalling 75 years’ experience and an error‑logging workflow; authoring uses…
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Writing the ShipwreckStephanie Fuller40m
Walks into an actual documentation shipwreck with an obsolete Gitbook CLI deprecated toolchain, broken HTML, missing style and review processes, and no…
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Seven habits of increasingly technical technical writersJanine Chan38m
Seven concrete habits land as actionable moves not platitudes: teach yourself how to learn, avoid saying “I am not technical” and instead say “I can’t do this…
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Embracing the Kraken : How to build a docs-toolchain monster and why it’s OKRavind Kumar41m
Min.io documentation grows from a Sphinx-based site into a tangled toolchain: a custom Sphinx directive stuffed with 300 debug print statements, bash scripts…
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Docs as Tests: A Strategy for Resilient DocsManny Silva38m
Claims that docs become testable assertions and that automated checks keep docs in sync with product behavior Tests include UI screenshot capture and visual…
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Docs AI Tooling is Better (and Better for Us) than You ThinkAlex Garnett39m
Shows a working Kappa RAG chatbot wired to docs Slack courses and GitHub that serves about 3,000 queries/day and 14,000/month while flagging answers as…
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Knitting Together a Technical Writing CareerHeather Zoppetti39m
Claims that knitwear pattern design is a form of technical writing, backed by concrete work: a competitive analysis–driven pattern line, hundreds of patterns…
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Unifying Documentation: A Tale of Two Security GiantsJodie Landes39m
Migrated 48,000 pages in 10 months by running an XSLT conversion script into Docs as Code + Antora and bundling dependencies so writers install once and…
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Scaling a unicorn: how to mature your docs program and support a changing businessElise Davis38m
Company grows from ~350 to ~1,600 people while docs expand across six products and team size moves from three to nine writers; 300 FAQs get converted into the…
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Using Competitive Analysis to Your AdvantageLeah Catania39m
Argument: a methodical competitive analysis wins stakeholder buy-in by showing concrete examples, not opinions. Process: set a written goal and scope, pick 4–8…
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Open Docs, Open Collaboration: Building Better Documentation with Community PRsColin Loretz39m
Public docs live in a GitHub repo of about 200 markdown files and receive roughly 30 to 50 PRs a month, with more than half from the community. Workflows use…
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Lightning Talks Day 1Zaz Linkous, Kate Mueller, Niko Berry, Liz Argall, Tom Johnson28m
Game-design lenses show how to scaffold learning from safe to hard using deck of game design and city-planning ideas (nodes, paths, landmarks); structuring…
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Lightning Talks Day 2Jennifer Evans, Michelle Knight, Ashley Gordon, Jewel Darger-Sacher, AK Krajewska, Dennis Dawson30m
Short bursts land on concrete takeaways: a first live patient surgery story about choosing quality of life over fear; a claim that documentation as governed…
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