How to Write an Email
summary
Explains why email still fails and gives concrete fixes: a three pillars structure (organized, easy to process, attention-grabbing), concrete examples of bad forms (wall of text, useless one-liners) and better forms (three‑part intro/middle/outro, bullet lists, images/GIFs), and alternatives like freenode IRC or Slack for short updates. Shares specific data points — “700 unread” and “about ten reply‑worthy messages a day” — and practical rules to reduce inbox noise and get fewer, clearer emails.
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chapters (12)
- 0:00Start
- 0:50How To Write an Email
- 5:31Why Email Is Terrible
- 10:49Chasing the Zero Inbox
- 12:41Three Pillars of a Good Email
- 12:52Pillars of a Good Email
- 14:58Body
- 20:16Introduction
- 21:09Bullet Points
- 21:32Using an Animated Image
- 23:59Make It Count
- 25:25Knowing Your Audience
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