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The UX Conference 2018

date:2018-02-20
location:London, United Kingdom
series:The UX Conference · 2 editions
editions:[The UX Conference 2018, The UX Conference 2019]

The conference in London on February 20th 2018 for designers & business stakeholders to understand UX and each other better.

titleauthorlength
Using Your Own ProductsChristine Røde27m
Company runs three apps for customers, riders and restaurants and grows to almost 2,000 employees with 320 on the tech team. Designers log real courier shifts…
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Workplace Zen, Handling ConflictByron Fernandes25m
Four concrete habits claim to reduce toxic conflict and produce better outcomes: listen like Louis Theroux — give full attention, reflect and set aside…
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Appealing to Riders and ElephantsBrent Palmer32m
Claim: combine hard numbers for the rider with crafted stories for the elephant so stakeholders gain both direction and motivation. Methods shown include…
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Speaking the Same LanguageRobert Fransgaard21m
Recommend distilling research and asks into a three-slide story: a clear business outcome, one-slide bird’s-eye roadmap, and a single actionable ask. Use…
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The Power of Visual StorytellingNatalia Talkowska23m
Argues that simple visuals turn complex pitches into memorable narratives and shows concrete methods: live scribing at events, quick doodles and stickmen are…
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Designing for StigmaDan Miller21m
Product is a teletherapy app that uses Lookback and surveys to watch real users, a 7-question intake chat to match preferences, and session ratings to surface…
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Disrupting the UndisruptableOnwah Tsang19m
LexisNexis builds a working prototype called Thole AI that answers tax questions by combining natural language processing, entity extraction for tax terms, and…
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Shipping, Learning & Making Trade-offsJoost van der Ree14m
Compares an iconic stool at £204 vs £9 to show how shipping constraints force design choices, then lists real Uber constraints: using a geofence on toll roads…
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Good UX vs. Dark UXTom Nicholls26m
Good UX vs. Dark UX How to balance the user needs and the business needs when building products for an ever more savvy user base. About the speaker: Tom…
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Involving Stakeholders in User TestingBen Franck33m
Begins with guerrilla tests in coffee shops, moves to booked meeting rooms, then to a reclaimed customer lab wired with an iMac, HDMI mirroring, a 4K camera…
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February 2018 Highlights02m
At The UX Conference on February 20th 2018 in London we were exploring how to improve collaboration between designers and business stakeholders. With an…
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