This IS NOT Fine: Putting Out (Code) Fires
summary
Argues for adopting firefighting-style incident management: formalize an incident commander role, a comm chief who records timestamps and schedules the post incident review, and rotate incident teams so juniors run real incidents. Cites FireScope→NIMS principles: flexibility, consistency, standardization, budget, and gives concrete tooling options (PagerDuty/VictorOps, Slack + video, public status page). Uses Netflix’s regional-availability strategy and the S3 outage to justify chaos-aware design and pre-warned standby engineers.
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chapters (16)
- 0:00Start
- 2:51EMILY FREEMAN Developer Advocate
- 5:58FIREFIGHTING hos come a long way.
- 6:43FASHION FAUX PAS
- 6:53POLITICAL UPHEAVAL
- 7:10DESTRUCTIVE FOREST FIRES
- 8:03ORGANIZATIONS MUST BE FLEXIBLE
- 8:43CONSISTENT SYSTEMS
- 9:28STANDARDIZE EVERYTHING Make it easy to understand.
- 11:523. STANDARDIZE EVERYTHING
- 13:244. KEEP THE PRICE DOWN
- 14:48FIRESCOPE WORKED
- 21:28HOP ON A VIDEO CALL
- 23:15Stay focused on fixing the issue and communicating with your team.
- 24:27COMMUNICATE WITH LEADERSHIP And everyone else
- 24:58PROVIDE COVER FOR ENGINEERS
