Personal Operating Manuals
summary
Personal operating manuals list six staples — work style, values, pet peeves, preferred communication, common misunderstandings, and how to help — and claim teams that share them get measurably better collaboration and psychological safety. Example manual shows a manager who trusts experts, prioritizes fairness, refuses dishonesty bullying or bigotry, prefers voice communication for complex topics, and notes ADHD and auditory processing issues that cause wandering eyes and need for precise instructions and occasional note takers.
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chapters (12)
- 0:00Introduction
- 0:43What is a personal operating manual
- 1:24Six key components
- 3:27Why create one
- 6:20Team benefits
- 7:25Step-by-step creation
- 8:34Values and management
- 9:36What I don’t tolerate
- 10:38How to communicate with me
- 11:19Misunderstandings about me
- 12:25How to help me improve
- 12:46Q&A
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