Designing for humanity
summary
Shows concrete examples and numbers: Walmart cuts trace time from a week to 2.2 seconds with blockchain, Delta tests biometric check‑in terminals, a fingernail sensor for Parkinson’s detects early grip decline, and only 1% of the world’s data is analyzed today. IBM commercializes quantum computing and demos Project Debater; Stanford AI spots skin cancer at 95% accuracy. Covers harms too — China’s social credit, JFK “unsilenced” deepfakes, ProPublica’s recidivism bias — and products that work: Sugar.IQ predicts glucose shifts 4 hours ahead and brands that drive belonging grow revenue 3x.
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chapters (18)
- 0:00Intro
- 1:07Technology
- 3:35Fourth Industrial Revolution
- 4:13Data
- 5:23Speed
- 6:36Broad AI
- 8:59The paradox of AI
- 10:41AI content creation
- 13:01Predictive AI
- 15:16Trust and Responsibility
- 16:53Jobs
- 18:55Connecting people
- 20:25Designing feedback
- 20:52Feeling like you belong
- 22:28Expectations
- 23:43Everyday Enrichment
- 25:00Retail
- 25:52Empathy Innovation
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