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Breaking Bug

Talkat Mobilization 2017 · on Saturday, 2017-10-21· [developer-experience, testing]
links:none on file
slides:none on file

A subtle production bug causes long app hangs for ~3–6% of users: DNS returns an IPv6 address first and connections never complete until client timeouts, which froze the UI. Diagnosis uses Mixpanel funnels, Papertrail remote logs, proxies/Genymotion, Visor remote ADB to inspect real phones, and custom CDP network tracing. Fix includes adding MockWebServer tests and shipping a custom OkHttp DNS resolver (prefer IPv4) plus SSL proxies; it costs four weeks and ~15,000 lost users but cuts affected wait times ~50%.

AI-written summary · about

  1. 0:00Introduction
  2. 1:12Recyclerview bug horror story
  3. 5:15Gathering user feedback
  4. 7:19Suspects and failed replication
  5. 10:15Remote logging setup
  6. 12:28Simulating the bug
  7. 13:52DNS typo facepalm
  8. 14:59New performance issues
  9. 16:46Remote debugging with Vysor
  10. 18:11Systematic timeouts discovery
  11. 19:18Measuring affected users
  12. 22:32Network introspection tools
  13. 24:21Designer confirms issue
  14. 25:46Shared ISP investigation
  15. 27:30DNS resolver fix
  16. 28:12Impact and cost of bug
  17. 29:40Scientific debugging method
  18. 31:05Q&A session
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