Automating Development and Support Processes: From Bots to Code Review
summary
Rozov describes improving a frontend platform by automating development and support workflows. First, he explains building a bot that helps reply to colleagues quickly without becoming a weak link; second, he covers creating an internal service for Code Review and a Review Roulette, including why internal tools should meet external-quality requirements and how React was used in the solution.
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chapters (9)
- 0:00Introduction
- 2:27Support automation challenges
- 8:48NPM registry issues
- 13:18Support knowledge base
- 17:28Merge request monitoring
- 24:48Code review evolution
- 30:01React notifications
- 35:58Future plans and ChatGPT
- 41:58Q&A
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