Electronic Recordkeeping and Signature Processes Using the Automotive Retail Example
summary
The talk describes how Kabema addresses fragmented IT landscapes in automotive retail—where up to ~20 different applications are used per sales or workshop case—by using workflow integrations plus its SYNOP software to attach documents to electronic case files and apply local or remote digital signatures. This approach reduces media breaks, improves transparency and processing times across distributed departments, and raises process quality through e-signature and document-tracing trust services in line with eIDAS principles.
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chapters (10)
- 0:00Digital recordkeeping in auto retail
- 1:10Media breaks in car purchase
- 4:45Unified electronic order files
- 7:56Document management and e-signatures
- 10:29Qualified vs simple signatures
- 11:33Local and remote e-signatures in workshops
- 12:38Central document storage and classification
- 14:29Legal security and efficiency gains
- 15:12Transferability to other industries
- 15:56Q&A
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