Gerie Owen - DevOpsDays NYC 2018 Ignite
summary
Groupthink undermines DevOps by turning collaboration into conformity, claiming teams with many fixed mindsets amplify individual bias and self‑censor, killing dissent and innovation. Evidence comes from observable behaviours: confirmation bias and representativeness skew decisions, the planning poker cascade shows successive agreement polarizes estimates, and strong leadership or social pressure locks in bad choices. Result: reduced transparency, poorer communication, stalled DevOps transformation and fewer learning opportunities.
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chapters (8)
- 0:00Start
- 0:48Characteristics of Groupthink
- 1:33Illusion of Unanimity
- 3:03Characteristics of a fixed mindset
- 3:18Characteristics of a growth mindset
- 4:03Failures in Deliberation
- 4:18Cascade Effect
- 4:33Polarization
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