Panel Discussion
summary
Panelists describe concrete shifts: companies reorganize design from centralized studios into product-area teams, Shopify embeds design with GMs and prints fall in love with the problem on Slack, Facebook treats profile/search as the third largest search engine and built a year‑long dating v1 with heavy cross‑functional work, Impact Signal pairs analytics with service design, Telus digital runs 400 people to reshape a century‑old telco. They flag ethics (ML ranking, dark UX, bike‑share failures) and argue skills: put merchants first, data literacy, listening and coaching.
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chapters (8)
- 0:00Welcome and introductions
- 2:57Role of design leadership
- 16:24Expectations and perceptions of design
- 26:42Challenges in design leadership
- 37:39Ethical role of design
- 47:51Balancing business and user needs
- 56:38Organizational structure and silos
- 1:00:35Future of design leadership
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