Evolution of analytics at Wattpad
summary
Wattpad runs on ~90M users and finds analytics time split 70% ad hoc, 20% experiments, 10% deep analytics, which makes analytics a service desk. The team builds a new BI layer: a backend for data modeling and testing plus a frontend dashboarding tool, hires analytics engineers, migrates dashboards after vendor POCs, and trains stakeholders. Result: ad hoc volume declines, analytics frees time for higher‑value work, data quality and consistent self‑serve results improve at scale.
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chapters (12)
- 0:00Introduction to talk
- 1:35What is Wattpad
- 3:19Data infrastructure in 2021
- 7:16Analytics team structure
- 10:13Work distribution in analytics
- 14:11Root causes of inefficiency
- 18:51Goals for data improvement
- 20:16Shift to self-serve analytics
- 22:21Roadmap for new solution
- 24:29Current data organization
- 25:56Impact of changes
- 27:23Conclusion and Q&A
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