Why Customer Service Matters in Enterprise Blockchain
summary
Enterprise customers need permissioned networks with explicit access controls for who reads and edits data, and Salesforce is prototyping integrations on Hyperledger Sawtooth to connect blockchains to CRM, marketing and analytics layers. Dfinity is shipping the Internet Computer (ICP) stack: a copper SDK released Nov 1, a new language (Coco‑Prime), a bronze demo running from a Swiss data center (LinkedUp), and scheduled tungsten/sodium/mercury rollouts to run hyperscale services across data centers without traditional databases.
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chapters (8)
- 0:00Enterprise blockchain introduction
- 1:08Business value over hype
- 2:32Dfinity’s open internet vision
- 6:24Enterprise adoption of open services
- 8:29Governance and data control
- 10:15Hyperledger Sawtooth integration
- 11:17Dfinity’s release schedule
- 12:43Closing remarks
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