Scaling Better Software Delivery: A Framework for Dev Enablement Through DevRel and Outreach
summary
Framework shows how Autodesk enables over 2,000 engineers across 200 teams for 30+ platform services by pairing targeted outreach, on‑the‑spot incident fixes and repeatable trainings. Implementations include a Slack→Jira ticket sync that cuts developer idle time and creates measurable feedback loops, a public events/resources site and a knowledge portal in Confluence with quickstarts and troubleshooting guides, plus AMAs and meetups; career ladders and role skill lists drive who acts and what success looks like.
AI-written summary · about
chapters (17)
- 0:00Developer enablement framework
- 1:08DevRel and Outreach focus
- 3:17Three pillars of enablement
- 5:06Targeting developer activities
- 8:16Activating developer communities
- 10:42Measuring DevRel impact
- 11:44Developer resource portal
- 12:07Fixing incidents on the spot to empower developers
- 13:52Feedback loops for platform
- 14:58Team setup for incidents
- 15:18Platform trainings reduce errors
- 16:46Leadership alignment for training
- 18:11Career paths in platform eng
- 19:37Knowledge portal for devs
- 21:00Summary of framework pillars
- 21:42Nurturing dev communities
- 22:51Q&A on communities
related talks
52mEmpowerment in the Software Delivery Lifecycle
15mEngineering Culture and Developer Productivity
45mConnecting Community/DevRel Teams to Other Teams
28mEmpowering Teams: Transforming Your...
42mBuilding DevX Teams, my story
24mDevEx on Steroids: 🚀 5 Hacks to SUPERCHARGE Developer Experience
20mBuilding High-Productivity Teams Focused on Outcomes: Team Design and Collaboration Case Studies
20mCreating the DevRel identity for your company