How Me2B can improve your search and discovery experience
summary
Argues for swapping platform-owned profiles for personal pods so retailers connect into a customer-controlled space via a vendor relationship manager model; cites Solid and MyData, a Belgian Solid pilot, and prototypes that let brands read pods and push feeds without storing raw data. Claims returned data increases trust, accuracy and cross-shop search by making the user their own marketplace; acknowledges unsolved issues: storage costs, pod hosting choices, local-first processing and potential personalization bias.
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chapters (14)
- 0:00Introduction
- 0:24Ecommerce overview
- 3:02Data collection context
- 6:21Dont act
- 7:09Act
- 9:23Decentralisation
- 11:38Customer Experience
- 12:33Bots
- 14:58Personalization
- 16:28Managing events
- 17:04Search experiences
- 18:15User control
- 18:29Conclusion
- 19:53Questions
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