Scaling Enterprise Platform Engineering with Backstage
summary
Case study of a large multinational bank reports 15,000+ support tickets per month before adopting Backstage and a move to a unified portal that onboards 5,000 developers with plans for 20,000 and achieves a 98% reduction in manual operations. Demonstrated features include an enterprise RBAC plugin and audit logging, a plugin marketplace with verified/certified tags, a dynamic plugin framework to add/update plugins at runtime, and an adoption-insights plugin used in Red Hat Developer Hub.
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