Interactive Question and Answer
summary
End of Windows 10 drives a migration plan: testing macOS and Linux, rejecting Azure after reported outages, and estimating 96,000 devices to replace; a public administration timeline forces deployments within a year. Openesk ships a free community edition with OIDC exception while an enterprise edition offers SLAs and paid support, plus on‑prem options and SaaS via partners; pricing is higher than Microsoft. Sandis runs about 65 people growing to ~70, hires steadily, channels licensing fees back to open source, and seeks inter‑state coordination via IT planning and the “German stack.”
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