Accessibility in Practice: People with Disabilities’ Experiences with Digital Services
summary
Research groups (Ergoproject, ASPHI, IWA, BMS-CoDe Unit at University of Twente, INVAT and Accessibility Days) present a survey-based study about how people with disabilities use and experience web and mobile services. The talk discusses compliance obligations for public administrations and large private companies in Italy, the available compliance data (e.g., accessibility declarations and AgID monitoring), and evaluates whether these regulations and technical standards have actually improved day-to-day digital accessibility.
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chapters (12)
- 0:00Event introduction
- 1:06Session goals
- 4:17Speaker introductions
- 5:43Survey methodology
- 11:40Sample results
- 16:21Most used digital services
- 21:23Perceived service usability
- 24:54Accessibility overlays: pros and cons
- 27:47Reporting accessibility issues
- 30:20Key takeaways
- 41:03What’s left to do
- 48:34Q&A
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