~/conference

Reliability @Scale Summer 2022

Reliability @Scale is a technical conference for engineers who are passionate about building and understanding highly resilient and reliable systems at massive scale. Whether it’s novel design decisions, or outages that impact billions of people, providing reliable experiences for Systems at this scale present unique technical challenges. The @Scale community focuses on bringing people together […]

site reliability engineers, incident responders, infrastructure engineers, platform engineers, observability engineers, engineering managers

backbone router drain recovery; DNS heartbeat failure; Consul streaming rollback; QUIC handshake null pointer; configuration rollout safety; overload protection and staged bring-backs; subsecond telemetry sampling; Auto Canary canary pipeline; SLO tracking with Sleek annotations; service degradation orchestration; UPS rectifier IGBT failure; missing shell option causing crash loop

titleauthorlength
How We Drained Every Backbone Router SimultaneouslySantosh Janardhan12m
A routine capacity command took all eight EBB planes offline and a simultaneous DNS heartbeat failure causes every name server to withdraw, effectively…
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Lessons Learned from the Halloween OutageMax Ross24m
73-hour global outage at Roblox stems from enabling Consul streaming on load balancers which, 24 hours later, triggers a Consul performance collapse and then…
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QUIC Exit: Exposing a New Class of OutageIan Swett15m
A QUIC handshake null pointer in legacy code lets a Google front end issue poison encrypted tokens that clients replay to other GFEs, triggering a cascading…
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Service Incident Deep Dive: Technical Overview & LearningsJames Kretchmar16m
A July 2021 Akamai incident unassigns traffic for about an hour for a subset of customers after a semantically wrong change to a flexible assignment feature…
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Lessons From Long-Running InvestigationsJana Iyengar, Hossein Lotfi21m
Describes concrete investigative practices: using divide and conquer by running parallel experiments across a fleet to spot divergence and pinpoint a…
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Infrastructure: Engineering for Resiliency at ScalePrasad Kalyanaraman12m
An unexpected December 16, 2021 event causes ~30 minutes of slowed customer requests when centralized UPS rectifiers fail to track a noisy utility, triggering…
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PIPEFAIL: How a Missing Shell Option Slowed Cloudflare DownJeremy Hartman17m
A bash cronjob running in Kubernetes silently returns an empty TOML when an addressing API query slows, because the script lacks strict error handling (missing…
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Live Q&A Session #1Anca Agape42m
Panel answers specific operational questions about outages and prevention: how automatic P0 paging fires when control‑plane/API or global traffic drops and…
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Improving Reliability @ Meta: By Analyzing Historical Events That Led to SLO ViolationsKostiantyn Tsaregradskyi, Keshav Varma19m
Instagram and Meta move SLO tracking from siloed dashboards and spreadsheets into a unified tool called Sleek, add a structured annotations schema with…
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Service Degradation at Scale: Creating Instant CapacityThote Gowda, Yi Yu27m
Service degradation disables noncritical features to reclaim compute instantly, with concrete targets of 5/10/20% CPU savings for Levels 3/2/1 and validated…
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Shrinking the Impact of Production IncidentsYuri Grinshteyn29m
Argues that postmortems are the primary input for prioritizing reliability work and shows how to cut user pain by improving time to detect, time to mitigate…
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Reliably Changing Configuration @ ScaleAvery Berchek21m
Meta uses configurator and an automated Auto Canary pipeline that runs structured canary specs to test config changes on real workloads; tooling auto-generates…
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SEV Culture: How Today's SEVs Create Tomorrow's ReliabilityJoe Gasperetti, Nick Egebo18m
Claim: filing more SEVs improves reliability, supported by cross‑industry studies showing airlines and construction sites with more incident reports have fewer…
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Live Q&A Session #2Christian Monzon26m
Live Q A summarizes concrete reliability practices and outcomes not platitudes it shows using Auto Canary with automated enrollments and exponential adoption…
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